Addigy
Addigy is the only Apple MDM in this comparison with a real-time live agent and native multi-tenant architecture.
Verdict
// Addigy is the only Apple MDM in this comparison with a real-time live agent and native multi-tenant architecture.
Built from the ground up for Apple-only environments, Addigy reads less like an enterprise IT relic and more like a tool designed in the last five years. Its real edge is the live agent — reach into a Mac in real time, run a script, watch the output, back out — paired with a multi-tenant model that MSPs treat as table stakes. Cloud-native from day one with no on-premise server to maintain.
For an MSP supporting dozens of Apple-using customers, Addigy’s tenancy model collapses what would otherwise be dozens of separate consoles into one. For an in-house IT team that needs to remediate a misbehaving Mac without scheduling a check-in window, the live terminal is unique in this category.
The trade-off is scope: Addigy is Apple-only by design, so organizations with mixed Windows and Mac fleets either pair Addigy with a Windows MDM or look at a unified endpoint platform instead.
Specifications
- Best for
- MSPs, Mac-forward IT, growing Apple fleets, security-conscious orgs
- Pricing model
- Per-device, monthly or annual; MSP volume discounts
- Deployment
- Cloud-native (SaaS)
- Platforms
- macOS, iOS, iPadOS, tvOS, visionOS
- Founded
- 2014, Miami, FL
- API
- Public REST API, webhooks
Strengths and watch-outs
- Real-time live agent (LiveAgent / Live Terminal)
- Native multi-tenant architecture
- MDM and RMM in a single console
- Native PSA integrations (ConnectWise, Datto, Autotask)
- Apple-only by design
- Smaller brand footprint than Jamf
Notable features
- Real-time live agent (terminal access)
- Native multi-tenant architecture
- MDM + RMM in one console
- Apple Business / School Manager
- Declarative Device Management
- Auto-remediation policies
- Custom catalog of apps and scripts
- Smart software updates
- Compliance posture monitoring
- Public REST API and webhooks
- Slack / PSA integrations
- Identity provider integration (Okta, Entra ID, Google)